Privacy Policy

At Property Guide Online, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We may collect basic information such as:

• Name and email address
• Browsing behavior and website usage patterns
• Phone number (optional)
• Mailing address (optional)
• Payment information (when applicable)
• Account credentials

We use the information we collect to:

• Improve our website and content
• Respond to user queries and support requests
• Analyze website traffic and user behavior
• Send promotional communications (with your consent)
• Enhance user experience and personalization
• Detect and prevent fraudulent activities
• Comply with legal obligations

We use cookies to enhance user experience. Cookies help us understand user behavior and improve our services. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

We may use third-party services like Google Analytics and Google AdSense. These services may collect data in accordance with their own privacy policies. We are not responsible for the content or policies of third-party websites.

We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee complete security as no method of transmission over the Internet is 100% secure.

For users in India, we process personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. As a Data Principal you have the right to:

• Access a summary of the personal data we hold about you and how it is processed
• Have inaccurate or incomplete personal data corrected or updated
• Request erasure of personal data that is no longer necessary (see our Data Deletion page)
• Withdraw consent at any time, as easily as it was given
• Nominate another individual to exercise your rights in case of death or incapacity
• Grievance redressal through our Grievance Officer

If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India.

By using our website, you consent to our Privacy Policy and the collection and use of your information as described herein. Non-essential cookies (such as analytics) are used only after you accept them via the cookie banner, and you can withdraw that choice at any time — see our Cookie Policy.

We may update this policy from time to time to reflect changes in our practices or technology. Please review it periodically for any updates.